RETURN & REFUND POLICY

At Abbas Wholesale, customer satisfaction is important to us. Please review our Return & Refund Policy carefully before making a purchase.


RETURN POLICY

We offer a 2-day return policy from the date of delivery.

If you would like to request a return or exchange, please contact us within 2 days of receiving your order at:

Email: info@abbaswholesale.com

Please include:

  • Your order number

  • Full name

  • Delivery address

  • Reason for return


RETURN ELIGIBILITY

To qualify for a return:

  • The item must be unused, unworn, and in its original condition.

  • All original tags and packaging must be intact.

  • Proof of purchase or receipt must be provided.

  • The return request must be submitted within 2 days of delivery.

Items returned without prior approval will not be accepted.


RETURN SHIPPING

If your return request is approved:

  • We will provide return instructions.

  • The package must be securely sealed to prevent damage during transit.

  • Customers are responsible for return shipping costs unless the item received is damaged or incorrect.

We strongly recommend using a trackable shipping service to avoid disputes or lost parcels.

Please retain your tracking number until the return process is completed.


DAMAGED OR INCORRECT ITEMS

Please inspect your order upon delivery.

If you receive:

  • a damaged item

  • defective product

  • incorrect item

contact us immediately at info@abbaswholesale.com with photos of the issue so we can resolve it quickly.


NON-RETURNABLE ITEMS

The following items may not be eligible for return:

  • Used or worn products

  • Items without original packaging or tags

  • Products damaged after delivery

  • Clearance or final sale items (if applicable)


REFUND POLICY

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be issued through the original payment method only.

  • Processing time may take approximately 10–45 business days depending on your payment provider or issuing bank.

Shipping charges and return shipping costs are non-refundable unless the return is due to our error.


EXCHANGES

Exchanges are subject to product availability.

If you wish to exchange an item, please contact us before returning the product.


CONTACT US

For all return or refund inquiries, please contact:

Abbas Wholesale
Website: www.abbaswholesale.com
Email: info@abbaswholesale.com
Phone: +971 52 591 3265

By placing an order on our Website, you agree to this Return & Refund Policy.